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política de privacidad

Privacy policy and consent to data use at Gutekunst + Co.KG

The protection and legally compliant collection, processing and use of your personal data is very important to us. In order to make you feel safe when visiting our websites, we strictly observe the legal provisions when processing your personal data.

By agreeing to the following privacy policy, you consent to Gutekunst + Co.KG (hereinafter: Gutekunst) in the collection, processing and use of your personal data in compliance with the data protection laws and the following provisions.

Responsible

Responsible for the collection, processing and use of your personal data within the meaning of the Federal Data Protection Act is the Gutekunst + Co.KG, Carl-Zeiss-Straße 15, 72555 Metzingen.

If you wish to object to the collection, processing or use of your data by Gutekunst in accordance with this privacy policy, you can send your objection by e-mail, fax or letter to the following contact information:

Gutekunst + Co.KG
Data Protection Officer
Carl-Zeiss-Straße 15
72555 Metzingen

Germany

Phone (0049) 0 71 23 / 9 60-0
Fax (0049) 0 71 23 / 9 60-195
E-mail: service@gutekunst-co.com


2 Collection, processing and use of personal data

2.1 Personal data


Personal data is information about the factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your customer number, your telephone number, your address, as well as all inventory data that you provide us with when registering and creating your customer account. Statistical data, which we collect, for example, when visiting our online shop and which can not be directly related to your person, are not covered here. For example, analyzes which pages of our spring shop are particularly popular or how many users visit them.

2.2 Customer account

We set up a password-protected direct access to their stored inventory data (customer account) for each customer who registers accordingly. You agree to treat the personal access data as confidential and not to make it accessible to unauthorized third parties. We can not assume liability for misused passwords unless we are responsible for the abuse.

2.3 Collection, processing and use of your personal data

In the collection, processing and use of your personal data, we strictly adhere to the statutory provisions of the Federal Data Protection Act and the Telemedia Act. We collect, store and process your data for the entire processing of your purchase, for our services, the technical administration and our own marketing purposes. Your personal data will only be disclosed to third parties or otherwise transmitted, if this is necessary for the purpose of contract execution. As part of the order processing, for example, the service providers we use (such as transporters, logisticians) receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and does not occur with any of the service providers entrusted by us.
Insofar as you have provided us with personal data, we use these solely for the purpose of technical administration of our websites and for the fulfillment of your requirements, in particular for processing the contract concluded with you or for answering your request. Any transfer, sale or other transfer of your personal data to third parties will not take place, unless this is necessary for the purpose of executing the contract.
To delete your personal data, please send a cancellation notice to service@gutekunst-co.com.

3 Cookies

The acceptance of cookies is a prerequisite for the use of our website Federnshop.com.

3.1 What are cookies?

Cookies and Flash Cookies are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. Basically, one differentiates between two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary / permanent cookies, which are stored for a long period or permanently on your disk. This storage helps us to tailor our website and our offers to you and makes it easier for you to use them, for example by saving certain entries from you in such a way that you do not constantly have to repeat them.

3.2 Which cookies does Gutekunst use?

Most of the cookies we use are automatically deleted from your hard drive after the end of the browser session. Session cookies are needed, for example, to offer you the shopping cart feature across multiple pages. In addition, we also use cookies that remain with you on the hard drive. These cookies are used in particular for the login process in the customer login, so you do not have to re-enter the login data every time. These temporary or permanent cookies (lifetime from one month to several years) are stored on your hard disk and delete themselves after the specified time.

3.3 What data is stored in the cookies?

The cookies used by Gutekunst do not store any personal data. The stored cookies are only used for the registration and registration process. Thus, the stored cookies are active only during the registration at Federnshop.com. For non-registered users, temporary cookies (session cookies) are used. These session cookies are active as long as the browser session persists. If the browser is terminated, the session cookies are discarded.

4 Log files and website analysis

With each access to the pages of Gutekunst usage data are transmitted through the respective Internet browser and stored in log files, called server log files. The datasets stored in this case contain the following data: date and time of the retrieval, name of the accessed page, IP address, referrer URL (origin URL from which you were redirected to the Gutekunst website), the amount of data transmitted, product and Version information of the used browser. Gutekunst stores two different log files.

4.1 Log files for operating the web server

These logfiles remain valid for four weeks and are only required for the secure operation of the website. For example, to fix errors and problems as quickly as possible. Further use of these log files does not take place.

4.2 Log files for website analysis with PIWIK

Piwik is a data protection compliant analysis system that complies with the high EU and German data protection guidelines. Gutekunst operates and hosts the Piwik analysis system on its own web server. The analysis and user data are stored exclusively via a first-party cookie. There is no query or storage and disclosure to a third party. External access is not possible. Thus, the data are very well secured against the use of third parties. In addition, the Piwik analysis system complies with the ePrivacy Directive 2002/58 / EC. Further information about the Piwik analysis system.

5 Social plugins from Addthis

This website contains "Addthis" plugins, which allow the setting of bookmarks or sharing interesting website content on Facebook, Twitter, Instagram etc. When using "Addthis" it comes to the use of cookies. The generated data (such as time of use or browser language) is transmitted to Add This LLC in the USA and processed there. Please see https://www.addthis.com/privacy for more information about Add This LLC's data processing and the privacy policy maintained by Add This LLC. In particular, this website contains information on the type of data processed and its purpose. We do not process the affected data. By using the "Addthis" field, you consent to the data processing by Add This LLC, to the extent that is apparent from the https://www.addthis.com website. You can object to the use of your data at any time by using an opt-out.

6 Secure data transmission

Your personal data is securely transmitted by encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Although no one can guarantee absolute protection, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

7 Automatic logout / timeout

In order to log out of our online shop, please click on "Logout" under "My account". Should you have forgotten this, our system will automatically log you out after 60 minutes of inactive online time for security reasons. This is not an error, but only serves to protect your data.

8 Information rights of the person concerned

According to the Federal Data Protection Act our customers have a right to free information about their stored data, as well as a right to correction, blocking or deletion of data. Please make your request by e-mail or post with details of the company or personal data as well as your customer number (if available) to:

Gutekunst + Co.KG
Data Protection Officer
Carl-Zeiss-Straße 15
72555 Metzingen

Germany

Phone (0049) 0 71 23 / 9 60-0
Fax (0049) 0 71 23 / 9 60-195
E-mail: service@gutekunst-co.com

Datos de contacto

Monday - Thursday:
8–12 hrs and 12.30-16.30 hrs
Friday:
8-12 hrs and 12.30-15.30 hrs
Telephone:
(+49) 07123 960-0 or
(+49) 07123 960-192
Telefax:
(+49) 07123 960-195
eMail: service@gutekunst-co.com
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