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conditions of delivery

  1. Sales are subject to the following conditions. Any other conditions which may be requested need to be approved by us in advance.
  2. The prices stated are net prices and are quoted ex warehhouse. The method of transport is left up to our discretion, unless otherwise prescribed by the customer. Delivery costs are recorded in the invoice and are to be borne by the customer. We reserve the right to deliver by prepayment to customers with whom we have no regular business.
  3. Payment should be made within 30 days of the invoice date. Bank interest rates will be charged for every day after the 30th where payment has not been received. If payment is made within 10 days 2% discount will be granted.
  4. All goods remain the property of Gutekunst until complete payment has been received.
  5. Delivery contracts are issued in Metzingen, and payment must be received in Metzingen. The court of jurisdiction is in Bad Urach in the case of any dispute concerning payment or non-payment, regardless of the amount of the disputed sum.
  6. Packaging costs are to be borne by the customer.
  7. We reserve the right to the interim sale of all listed springs.
  8. Any complaints which arise concerning the amount or quality of the consignment, or resulting from inadequate packaging must be made within 8 days of receiving the goods. In the case of custom-made products, we reserve the right to deviate in quantity by +/- 10%.

Gutekunst + Co.KG
Federnfabriken
Carl-Zeiss-Straße 15
D-72555 Metzingen

Telefon (0049) 0 71 23 / 9 60-0
eMail service@gutekunst-co.com

Arbitration board
Online dispute resolution pursuant to Article 14 (1) ODR-VO.
The European Commission provides a platform for online dispute resolution (OS).
The Platform can be reached at http://ec.europa.eu/consumers/odr/

Contact details

Monday - Thursday:
8–12 hrs and 12.30-16.30 hrs
Friday:
8-12 hrs and 12.30-15.30 hrs
Telephone:
(+49) 07123 960-0 or
(+49) 07123 960-192
Telefax:
(+49) 07123 960-195
eMail: service@gutekunst-co.com
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